Privacy and Policy
1. Introduction
At Therapy Farsi, we are a team of professionals dedicated to connecting Farsi-speaking therapy seekers with high-profile and renowned psychotherapists in Iran. Our goal is to eliminate the struggles of payment and booking issues that can disrupt the therapeutic experience, fostering a healthy and healing relationship.
This Privacy Policy explains how we collect, use, and protect your information. Your privacy is our priority. We do not collect or store session information, videos, photos, or voice recordings, nor do we allow such recordings. You can use our services without revealing your real name. If you have any questions, please contact us at contact@therapyfarsi.com.
2. Information We Collect
• Personal Information: Payments are processed securely via Stripe, ensuring the highest level of privacy and security.
• Health Information: Therapy Farsi is not a platform for crisis intervention. If you are in immediate need or experiencing suicidal thoughts, please contact your country’s designated emergency services.
• Usage Data: We may collect non-identifiable information such as cookies, IP addresses, and browsing activity to improve user experience.
3. How We Collect Information
• User-provided: Information you provide during account creation or booking.
• Automatically: Information collected through cookies or analytics tools (e.g., browsing data).
4. How We Use Information
We use your information for the following purposes:
• To provide therapy services and facilitate bookings.
• To enhance website performance and user experience.
• To communicate with you regarding appointments or updates (only with your consent).
• To comply with legal or regulatory requirements.
5. Sharing of Information
We do not sell or share your information, except in the following cases:
• With therapists to facilitate your therapy sessions.
• With third-party services like Stripe for secure payment processing.
• When required by law or with your explicit consent.
6. Data Storage and Security
Your data is stored on secure servers with industry-standard encryption and access controls. Payment details are handled directly by Stripe. We retain personal data only for as long as necessary to provide services or as required by law.
7. Your Rights
You have the right to:
• Access and review your data.
• Request corrections to inaccurate information.
• Request the deletion of your data.
• Withdraw consent for data processing.
To exercise these rights, contact us at contact@therapyfarsi.com.
8. Use of Cookies
We use cookies to improve functionality and user experience. These may include:
• Functional cookies: For site navigation and basic operations.
• Analytics cookies: To gather insights into website usage.
You can manage or disable cookies in your browser settings.
9. Protection of Minors
Therapy Farsi is intended for individuals aged 18 and older. If a minor accesses the site, parental supervision is required. We do not knowingly collect personal data from children under 18.
10. Third-Party Links
Our site may include links to third-party websites. Therapy Farsi is not responsible for the privacy practices of these external sites.
11. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Users will receive notifications of significant changes via their registered email. The policy was last updated on 26/01/2025.
12. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy, you can reach us at:
• Email: contact@therapyfarsi.com